We guarantee our trees and shrubs for 50% replacement for 1 year. The guarantee covers that the plant lives and is only valid for 1 replacement. You will receive 50% of what you paid for the plant in store credit. The guarantee EXCLUDES tree and Hybrid Tea roses, annuals, perennials, vegetables, and houseplants. The guarantee is VOID from not watering, animal or human damage, raised plantings, acts of nature. Seasonal and holiday items are nonrefundable. Gift items with proof of purchase returned within 14 days are eligible for a full refund. A store credit will be issued after 14 days or without proof of purchase. The guarantee can be denied at the sole discretion of Sunshine Garden Center. You must show proof of purchase, in the form of a receipt, if a replacement is needed.